Creativity can do more than just spark the next Big Idea for your organization. It's also a critical skill for finding unique solutions to problems and new ways to improve on old processes. This series will help you to build your creativity and encourage it in others in productive ways that help your organization's bottom line.

E-mail has become so prevalent in the workplace that we seldom think about it, and yet it is the medium coworkers see you through most often. How can your e-mails speak for you clearly, effectively, and potently? This series will walk you through building e-mail subject lines and messages that are effective and respect office etiquette. You'll also learn about e-mail safety by avoiding threats like viruses and phishing, and how to think about email confidentiality and legal security.

Almost every user knows that Lotus Notes allows them to send and receive e-mail. But Lotus Notes also offers many more services, including calendar management, instant messages, a browser, and more. Learn how to use and make the most of all of these features with this series.

One of the greatest abilities of leaders - whether in management positions or on the front line - is the ability to see the root of problems and quickly enact effective solutions. This series will pass on some of the skills and tips that will help you to better identify problems, find their causes, and get their solutions under way.

It always seems like we could use an extra two hours (or more!) in the day. How can we manage our time and be truly productive in the office, and in life? This series will introduce you to the most important rules of time management, including not just how to get more done, but how to choose the things you do to give your day the biggest impact possible.

This series will prepare you for the MCTS: Windows Server 2008 Active Directory, Configuring exam. This exam is the only requirement to apply for the Microsoft Certified Technology Specialist: Active Directory Configuration certification, and will also count toward the Microsoft Certified IT Professional (MCITP): Enterprise Administrator or Server Administrator. This study guide will prepare you to configure Active Directory infrastructure and objects, and maintain the Active Directory environment, services, and Domain Name System. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you'll need to master.

This series will prepare you for the MCTS: Windows Server 2008 Applications Infrastructure, Configuring exam. This exam is the only requirement to apply for the Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure Configuration certification. This study guide will prepare you to deploy Windows Server 2008 and to configure terminal services, web services infrastructures, and network application services. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you'll need to master.

This series will prepare you for the CompTIA Network+ 2009 N10-004 certification exam. CompTIA Network+ certification ensures that a technician is proficient in configuring, installing, maintaining, troubleshooting, and managing basic network infrastructure.

This series will prepare you for the "TS: Microsoft SQL Server 2008, Implementation and Maintenance" exam. This exam is the only requirement to apply for the Microsoft Certified Technology Specialist (MCTS): Microsoft SQL Server 2008, Implementation and Maintenance certification. This series will cover all aspects of running SQL Server 2008, including installing, maintaining, managing security, monitoring, troubleshooting, and optimizing performance.

If you need to explain a complicated process, flowchart, organizational chart, or other diagram, Visio is the tool to help you. This series will walk you through using Visio to build visual information that easily communicates complex topics.